How often should I have my carpets professionally cleaned?
We recommend professional carpet cleaning every 6-12 months for most homes. High-traffic areas or homes with pets and children may benefit from more frequent cleaning every 3-6 months.
Frequently Asked Questions
Find answers about cleaning methods, drying times, pet-safe products, scheduling, estimates, and the Astro Clean Carpets service area.
Service Process
How long does the carpet cleaning process take?
Most residential carpet cleaning jobs take 2-4 hours, depending on the size of the area and the cleaning method used.
Do I need to move furniture before carpet cleaning?
We'll move most furniture as part of our service, including sofas, chairs, and coffee tables. Please remove small, fragile, or valuable items.
How long does it take for carpets to dry after cleaning?
Carpets typically dry within 4-6 hours with our advanced equipment and techniques. We'll provide specific drying recommendations based on your carpet type and home conditions.
Cleaning Methods & Safety
What cleaning methods do you use?
We use hot water extraction (steam cleaning) as our primary method. We also use truckmount and portable equipment and methods when appropriate for the property and surface.
Are your cleaning products safe for pets and children?
Yes. We use eco-friendly, pet-safe cleaning solutions. Our methods are intended to be safe for children and pets, and we can discuss specific concerns when you request an estimate.
Will carpet cleaning damage my carpet?
Professional carpet cleaning helps preserve carpet by removing dirt and debris that can cause wear. Our certified technicians use proper techniques and equipment appropriate for your carpet type.
Can you remove tough stains and pet odors?
Yes, we specialize in removing stubborn stains including pet accidents, wine, coffee, and food spills. For pet odors, we use specialized treatments appropriate for the affected carpet or upholstery.
Service Areas & Scheduling
What areas do you serve?
We serve Pierce County, King County, Thurston County, Kitsap County, and Mason County, including Tacoma, Seattle, Olympia, Bremerton, Shelton, Puyallup, Federal Way, Bellevue, Kent, and surrounding communities.
Do you offer same-day carpet cleaning service?
Yes, same-day service is available. We also provide flexible scheduling including evenings and weekends. Contact us to check availability for your preferred date and time.
Do you provide free estimates?
Yes. We provide free estimates for our carpet cleaning and related services. We'll assess your needs and provide a quote before work begins.
What should I do to prepare for carpet cleaning?
Remove small items and valuables from the carpeted areas. We'll handle moving most furniture. If you have specific concerns or areas of focus, let us know during scheduling.
Upholstery & Additional Services
Do you clean upholstery and furniture?
Yes, we offer professional upholstery cleaning for sofas, chairs, ottomans, and other furniture using methods appropriate for different fabric types.
Do you clean area rugs and oriental rugs?
Yes, we clean area rugs, oriental rugs, and other specialty rugs using appropriate methods for each rug type. For valuable or antique rugs, we may recommend specialized cleaning.
Do you offer tile and grout cleaning?
Yes, we provide professional tile and grout cleaning to remove dirt, grime, and stains from tile surfaces and grout lines.
What makes your carpet cleaning service different?
We're locally owned and operated with 15+ years in business. Our certified technicians use professional equipment and eco-friendly products. We're fully licensed and insured, offer flexible scheduling, and stand behind our work with a quality guarantee.
Services
- Carpet Cleaning
- Upholstery Cleaning
- Tile and Grout Cleaning
- Stone Floor Cleaning
- Hardwood Floor Cleaning
- Spot and Stain Removal
Service Areas
Call (253) 905-0133 or request a free estimate.